Retail Sales Associate

Acme Tools; Grand Forks (ND); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

6 Paid Holidays

PTO Starting Day 1

Growth and development opportunities

Employee Discounts

Medical, Dental, Vision Insurance

401K with company matching

Company-paid group life and disability

Flexible Spending Accounts (FSAs)

Cancer, Accident, and Critical Illness

Voluntary Life Insurance

Supportive and collaborative work env

Job summary

Acme Tools in Grand Forks, ND is seeking a Retail Sales Associate who delivers friendly, knowledgeable service to help customers choose the right tool or equipment. You will close sales, share product insights, and keep the sales floor organized while engaging in store events.

This full-time role prioritizes customer care, teamwork, and safety in a stable, family-owned business. Discover growth opportunities with competitive benefits and a supportive team in our Grand Forks store.

Qualifications

• 1+ years of customer service experience.
• Strong computer skills and ability to learn new software.
• Proven communication skills.
• Ability to work a rotating Saturday shift.

Responsibilities

• Greeting and assisting guests in a professional and courteous manner.
• Identifying customers’ needs and providing knowledgeable assistance to help select the correct tool or equipment.
• Closing and invoicing sales and helping load products as needed.
• Staying informed on all new and current products carried by Acme Tools.
• Answering customers' questions over the phone and in-person, providing sales quotes for future purchases, and researching product and inventory.
• Helping customers with equipment purchases with starting procedures and breaking-in periods and following up after the sale.
• Maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves with product displays and work areas, etc.).
• Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.).
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity.
• Completing related tasks as assigned.

Skills

Customer service

Communication

Computer skills

Rotating Saturday shift

Tools

POS software

Job description

Join the Acme Tools Team as a Retail Sales Associate in Grand Forks, ND!

Do you consider yourself a problem-solver who enjoys helping people figure out their shiny new toys (our tools and equipment!)? Do you like the challenge of sales and don’t take “no” for an answer? Do you enjoy having evenings, most weekends, and holidays off? Would you like to join a stable and growing family-owned local company? If so, join the Acme Tools Team at our store in Grand Forks, ND

Schedule: Full-time hours (40 hours/week) during our hours of operation, Monday through Friday with a Saturday rotation.

Why Work at Acme Tools?

Benefits

• 6 Paid Holidays
• Generous PTO Starting from Day 1
• Professional Growth and Development Opportunities
• Employee Discounts
• Medical, Dental, and Vision Insurance Options
• Traditional and Roth 401K Plans with Company Matching
• 100% Company Paid Group Life Insurance and Short and Long-term Disability
• Flexible Spending Accounts for Medical and Dependent Care
• Accident, Cancer, and Critical Illness Insurance Options
• Voluntary Life Insurance
• A Supportive and Collaborative Work Environment where Your Contributions Matter

Your Role as a Sales Associate

Your day revolves around providing exceptional customer service. Responsibilities include:

• Greeting and assisting guests in a professional and courteous manner
• Identifying customers’ needs and providing knowledgeable assistance to help select the correct tool or equipment
• Closing and invoicing sales and helping load products as needed
• Staying informed on all new and current products carried by Acme Tools
• Answering customers' questions over the phone and in-person, providing sales quotes for future purchases, and researching product and inventory
• Helping customers with equipment purchases with starting procedures and breaking-in periods and following up after the sale
• Maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves with product displays and work areas, etc.)
• Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Completing related tasks as assigned

Qualifications

• 1+ years of customer service experience
• Strong computer skills and the ability to learn new software
• Proven communication skills
• The ability to work a rotating Saturday shift

Physical Requirements

• Lift up to 50 lbs.
• Stand and walk for the duration of your shift
• Frequently push, pull, squat, bend, and reach

About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online by serving contractors, woodworkers, and DIY enthusiasts top-quality tools from the best brands. As a family-owned business, we are employee-centric and growth-minded, offer a family-friendly work environment, and actively engage in our community. We are proud to offer a work environment where employees take pride in their work and can see their direct impact on the company.

Why Acme Tools?

Build your career with a company that takes pride in its customers, its products, and its people.

Small Town Friendliness. Big City Amenities. Find out why living in Grand Forks is way cooler than you think at www.grandforksiscooler.com

Acme Tools is an equal opportunity employer.