Tools Sales Associate — Customer Mastery & Growth

Acme Electric Motor Inc; Grand Forks (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

PTO Day1

Growth Opportunities

Employee Discounts

Health Insurance

401K Matching

Company Paid Life

Disability Insurance

FSA (Flexible Spending Accounts)

Critical Illness Insurance

Voluntary Life Insurance

Collaborative Environment

Job summary

Acme Tools is hiring for a Retail Sales Associate in Grand Forks, ND. This full-time position focuses on delivering exceptional customer service, guiding customers to the right tools, and processing sales while maintaining inventory and a welcoming floor environment.

You would join a family-owned local company with a strong community presence in North Dakota, offering a competitive starting wage, benefits, and opportunities for professional growth within a stable team.

Qualifications

• 1+ years of customer service experience.
• Strong computer skills and the ability to learn new software.
• Proven communication skills.
• The ability to work a rotating Saturday shift.

Responsibilities

• Greeting and assisting guests in a professional and courteous manner.
• Identifying customers' needs and providing knowledgeable assistance to help select the correct tool or equipment.
• Closing and invoicing sales and helping load products as needed.
• Staying informed on all new and current products carried by Acme Tools.
• Answering customers' questions over the phone and in-person, providing sales quotes for future purchases, and researching product and inventory.
• Helping customers with equipment purchases with starting procedures and breaking-in periods and following up after the sale.
• Maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves with product displays and work areas, etc.).
• Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.).
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity.
• Completing related tasks as assigned.

Skills

Customer service

Computer skills

Communication skills

Flexible schedule

Job description

Acme Tools is hiring for a Retail Sales Associate in Grand Forks, ND. This full-time position focuses on delivering exceptional customer service, guiding customers to the right tools, and processing sales while maintaining inventory and a welcoming floor environment.

You would join a family-owned local company with a strong community presence in North Dakota, offering a competitive starting wage, benefits, and opportunities for professional growth within a stable team.