Retail Sales Associate

Verizon; Elwood (NY); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Tuition assistance

Healthcare benefits

401(k) with company match

Paid time off (5 weeks)

Job summary

Verizon is hiring for a full-time, on-site retail sales role in New York. You will engage customers, uncover needs, and present complete tech solutions to close sales.

The position emphasizes exceptional service, ongoing training, and opportunities to expand your customer base through outreach and community events. The role offers a base pay range in NY, plus commissions and bonuses, with potential to earn $65k–$75k+ annually depending on performance.

Qualifications

• Requires a high school diploma or GED.
• One or more years of relevant experience.
• Willingness to work evenings, weekends, and holidays (schedule known 4 weeks in advance).
• Open to taking additional shifts during peak periods.

Responsibilities

• Generate retail sales by leveraging knowledge of Verizon products and strong customer service.
• Discover customers' needs by asking questions and building connections.
• Present product insights and solutions to offer a complete top-down sales approach.
• Close sales through effective communication and matching needs to tech solutions.
• Pursue ongoing training and up-skilling in merchandising and inventory processes.
• Potential to grow customer base through outbound outreach to existing customers.

Skills

Sales experience

Customer service

Communication skills

Evening/weekend availability

Education

High school diploma or GED

Job description

What You’ll Be Doing

• Generate retail sales by using your passion for cutting‑edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

Compensation & Benefits

Base pay $16.00–$21.00 per hour, with up to $18,000 annually in individual‑based commissions. Top performers can earn an extra $14,500 or more in commissions, potentially totaling $65,000+ to $75,500+ annually. This is a commission‑based position with potential to earn more. The starting base pay rate for the New York location(s) listed on this job requisition is $19.71 per hour.

Benefits

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (when paired with short‑term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.

Qualifications

You need to have:

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you will know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission‑based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Job Details

Scheduled Weekly Hours: 40

Where you’ll be working: In this worksite-based role, you will work onsite at a defined location(s).

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.