Retail Sales Associate

Avolta; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Avolta AG is seeking a Retail Sales Associate in Dallas, Texas. The role involves providing excellent customer service through direct salesmanship and efficient transaction processing. You will also be responsible for maintaining store presentation and resolving customer complaints.

Ideal candidates will have customer service and cash handling experience, along with the ability to lift up to 40 lbs. This is a non-exempt position reporting to the Lead Retail Sales Associate or Store Manager.

Qualifications

• Ability to speak, read and comprehend instructions and converse with customers.
• Ability to lift and/or move up to 40 lbs.
• Ability to bend, twist, and stand to perform job functions.

Responsibilities

• Provide excellent service through direct salesmanship.
• Administer point of sale opening and closing procedures.
• Resolve customer complaints effectively.
• Maintain store display and presentation efforts.

Skills

Customer service experience

Cash handling experience

Job description

The Retail Sales Associate is responsible for providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Lead Retail Sales Associate or the Store Manager / Assistant Store Manager.

Essential Functions

• Administers all point of sale opening and closing procedures in accordance with corporate policy
• Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
• Ensures that all customers receive receipts on all purchases
• Communicates all merchandise needs or issues to appropriate supervisors
• Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store
• Participates in physical inventory counts as required

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Customer service and cash handling experience preferred
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Requires the ability to lift and/or move up to 40 lbs
• Requires the ability to bend, twist, and stand to perform normal job functions

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth