Retail Sales Associate

Floor & Decor; City of Mount Vernon (NY); On-site; USD 23,556 - 28,929; Full time

Benefits offered by this job

401k with company match

Medical, Dental, and Vision insurance

Paid vacation and sick time

Job summary

Floor & Decor in Mount Vernon is looking for Sales Associates to provide exceptional service and support customers in finding products. The ideal candidates will thrive in a fast-paced environment and maintain cleanliness and stock in the sales departments.

This role requires excellent communication skills and the ability to manage multiple tasks effectively. With flexible scheduling, the company offers competitive compensation and various benefits, including career advancement opportunities.

Qualifications

• Must be 18 years or older.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications.

Responsibilities

• Connect with customers, recommend products for their projects.
• Maintain the in-stock condition of assigned areas.
• Provide above and beyond customer service.

Skills

Excellent communication and listening skills

Customer service experience

Basic math skills

Job description

Purpose

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast‑paced, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor.

Position Details

Full‑Time and Part‑Time Positions Available.

Qualities We Look For

• Friendly and enthusiastic
• Entrepreneurial and hard‑working
• Honest and accountable
• Excellent communication and listening skills

Pay Range

$17.10 – $21.00

Essential Job Functions

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in‑stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and teammates to achieve sales goals.
• Process customer purchases at checkout using a point‑of‑sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs. Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance with the company’s safety processes.
• Answer telephone calls according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast‑paced environment with accuracy.

Minimum Eligibility Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Working Conditions (travel & environment)

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

• Ability to exert 30–60 pounds of force occasionally, or 20–30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Equal Employment Opportunity

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours

Monday – Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Pickup Hours

Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level.
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program.
Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility criteria).

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1