Retail Sales Associate

Cape Resorts; Cape May (NJ); On-site; USD 18,000 - 26,000; Part time

Job summary

Cape Resorts Group's Congress Hall Hotel in Cape May, NJ is hiring Retail Sales Clerks for a seasonal position through January 3, with nights and weekends required. The role focuses on delivering exceptional customer service and product knowledge.

Responsibilities include greeting customers, providing pricing information, processing payments, stocking the gift shop, and maintaining the sales area while handling inquiries and feedback.

Qualifications

• Excellent communication skills.
• Good grammar, voice and diction.
• Basic computer and keyboarding skills.
• Excellent customer service skills (friendly, courteous and helpful).

Responsibilities

• Greet customers in a pleasant and courteous manner.
• Inform customer of unit prices and any additional information needed by customer.
• Take money for purchases and give correct change.
• Stock gift shop area.
• Clean and maintain area in and around the facility on a daily basis.
• Receive and check customer complaints.
• Answer questions from customers or individuals on products.
• Answer telephone in a professional manner.
• Maintain customer name and address data base.
• Obtain customer feedback information.

Skills

Excellent communication

Good grammar & diction

Basic computer skills

Customer service

Education

High school diploma or equivalent

Job description

Job Details: Job Location: Congress Hall Hotel - Cape May, NJ, Salary Range: $16.00 - $16.00Hourly, Seasonal Position through January 3rd - Nights and Weekend Availability required

Retail Sales Clerks are responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products.

These duties may be described as, but not limited to:

• Greet customers in a pleasant and courteous manner.
• Inform customer of unit prices and any additional information needed by customer.
• Take money for purchases and give correct change.
• Stock gift shop area.
• Clean and maintain area in and around the facility on a daily basis.
• Receive and check customer complaints.
• Answer questions from customers or individuals on products.
• Answer telephone in a professional manner.
• Maintain customer name and address data base.
• Obtain customer feedback information.

Required Knowledge, Skills, Abilities:

• Excellent communication skills.
• Good grammar, voice and diction.
• Basic computer and keyboarding skills.
• Excellent customer service skills (friendly, courteous and helpful).

Minimum Qualifications:

• High school or equivalent education required.
• One to two years in a customer service position.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.