Retail Associate – holidays

Peddler's Village, Inc.; Goshen (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Peddler's Village, Inc. is seeking a Retail Sales Representative for weekend/evening shifts in a seasonal role through Jan 2027. You will greet customers, provide product information, and help close sales while maintaining high service standards.

Ideal candidates have strong communication and customer service skills, a track record of sales success, and the ability to adapt in a fast-paced retail environment. Join our team to support store profitability during the holiday season and beyond.

Qualifications

• Candidates with strong communication skills who can make customers feel welcome in our store.
• Provide excellent customer service and meet sales quotas.
• Ability to identify client needs and explain products and services.
• Promptly resolve potential customer issues or complaints.
• Stay up-to-date with new products and discounts.

Responsibilities

• Greet and direct customers
• Provide accurate information about product features and pricing
• Answer questions about products/services
• Check out customers accurately and efficiently
• Conduct price and feature comparisons to aid purchasing
• Cross-sell products
• Inventory, price, and display merchandise
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with Retail Sales Representatives during peak times
• Inform customers about discounts and offers
• Provide feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

Retail sales experience

Sales quotas

Excellent communication

Customer service

Product knowledge

Stock handling

Basic math

Team collaboration

Weekend availability

Education

High school diploma

Tools

POS systems

Job description

Weekend and evening availability is required. This position is seasonal – holidays through Jan 2027

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Check out customers accurately, and efficiently
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Inventory, price, and display merchandise
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to‑date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts including weekends
• High school degree