Retail Sales Associate

The UPS Store #1407; Brookhaven (GA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

A local retail shipping center in Brookhaven, Georgia, is seeking a Center Associate to provide exceptional customer service, manage packaging, and fulfill retail tasks. Ideal candidates must have a high school diploma or GED, retail experience, strong computer skills, and a professional appearance. The role involves working flexible hours and multi-tasking in a dynamic environment, making prompt and reliable behavior essential.

Qualifications

• Previous retail sales experience is required.
• Prompt, reliable, and responsible behavior is essential.
• Professional appearance is mandatory.

Responsibilities

• Deliver outstanding customer service to walk-in customers and phone inquiries.
• Communicate effectively and listen well to customers and co-workers.
• Help customers with expert boxing and packaging.

Skills

Retail/customer service experience

Strong computer skills, including Microsoft Office and Adobe Suites

Ability to work collaboratively

Fast and accurate typing

Education

High school diploma or GED

Some college coursework preferred

Job description

Benefits:

Employee discounts

Flexible schedule

Free uniforms

Full Job Description

This is not a position with UPS Corporate, UPS Warehouse or a driver position. This is a position with The UPS Store, a privately owned franchise and a retail shipping and printing environment.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, printers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by supplying accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED (some college course work preferred), a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries

Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership

Frequently multi-tasks while maintaining extreme attention to detail and high quality control

Performs other duties as required

May open and/or close the store and perform end-of-day accounting, etc.

Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently

Must enjoy working with all people

Must be able to arrive to work by 8:15am Monday Through Friday and 9:15am on Saturday

Must be able to work as late as 7:15pm Monday Through Friday and 4:15pm on Saturday

QUALIFICATIONS

Retail/customer service experience

Some college course work preferred

High school diploma or GED required

Strong computer skills, including Microsoft Office and Adobe Suites

Prompt, reliable, and responsible

Neat, clean, and professional appearance

Non-smoking environment

Able to work collaboratively

Must be able to type fast and accurately.

Must have reliable transportation and be able to move between two stores during the day.