Retail Sales Associate

EZCORP; Baytown (TX); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Free Health Insurance

Monthly UNCAPPED Bonus Potential Paid

401(k) with Company Match

Generous Paid Time Off

Store Discount

Job summary

EZCORP is hiring Retail Sales Associates / Retail Customer Service in Baytown, TX. Start as a trainee and earn an hourly wage based on experience, with potential raises through our training and certification programs.

Benefits include free health insurance, a generous bonus potential, a 401(k) match, paid time off, store discounts, and clear career progression from Pawnbroker to Store Manager in Training. Join a fast-paced, service-oriented team today.

Qualifications

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Able to multitask and work independently or on a team.
• Pass criminal background check and drug test.
• Knowledge of pawned items is a plus.
• Bilingual preferred.

Responsibilities

• Greet customers and assist with sales and pawn items.
• Process sales, loans, and extensions.
• Open and close store duties.
• Provide friendly, courteous customer service daily.
• Follow store policies and procedures.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Sales ability

Bilingual (plus)

Education

High school diploma or GED

Job description

Address: 1900 Garth Rd. Baytown, Texas 77520

Brand: EZPawn

Pay range is based on experience from $11.00/hr to $15.00/hr

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

• Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
• Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
• Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
• Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:

• Free Health Insurance *
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Here’s what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.