Retail Sales Associate

EZPAWN; Baytown (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Monthly UNCAPPED Bonus Potential

Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP in Baytown, TX is hiring Retail Customer Service Representatives (Pawnbroker). Start as a Trainee in our 5-week paid training program and earn a .50 raise; promotion to Pawnbroker upon completion.

Join a structured career path with uncapped bonus potential, free health insurance, 401(k) with company match, and generous PTO. Grow toward Lead Pawnbroker and Store Manager roles as you develop skills in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience in customer service or retail preferred.
• Cash handling experience a plus.

Responsibilities

• Provide excellent customer service by greeting customers and assisting them in person or on the phone.
• Process sales, loans, and extensions with accuracy and efficiency.
• Perform opening and closing store duties and maintain store standards.
• Promote pawn items knowledge and upsell opportunities where appropriate.
• Adhere to all company policies and safety regulations.

Skills

Customer service

Sales

Cashier experience

Interpersonal skills

Communications

Bilingual

Education

High school diploma or GED

Job description

Address: 1900 Garth Rd. Baytown, Texas 77520Brand: EZPawnPay range is based on experience from $11.00/hr to $15.00/hrWe want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!Hiring immediately for Retail Sales Associates / Retail Customer Service!Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the programContinue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hourExcel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) positionFollow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own storeIn addition to a great career, here are some of the other things we offer our Team Members:Free Health Insurance*Competitive WagesMonthly UNCAPPED Bonus Potential Paid on Store and Individual PerformanceGreat Working Hours401(k) with Company MatchGenerous Paid Time OffHoliday PayStore DiscountHere's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.Other Customer Service duties include, but are not limited to:Providing excellent customer service by greeting customers, interacting with customers in person and on the phoneProcessing sales, loans, and extensionsPerforming opening and closing store dutiesRequirements for the Customer Service Representative (Pawnbroker) role include:As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:High school diploma or GEDCustomer service, cashier, or retail experienceExcellent communication and interpersonal skillsWork well independently and as member of a teamAbility to multitaskAble to pass a criminal background check and drug testAdhere to all Company policies, procedures, and regulationsKnowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plusSales background, a plusBilingual, a plus*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.