Retail Sales Associate

crownacehardware; Alamo (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Emigh Ace Hardware is seeking an Outdoor Living Sales Specialist to lead sales in our Outdoor Living showroom. This role focuses on delivering exceptional customer service and driving premium patio furniture and outdoor living product sales.

The ideal candidate is sales-focused, detail-oriented, and capable of coaching others. You will maintain showroom standards, support inventory and operations, and help create a welcoming, high-performing team environment.

Qualifications

• 3+ years of retail sales experience.
• Leadership or management experience preferred.
• Strong communication and relationship-building skills.
• Ability to meet or exceed sales goals.
• Willing to work weekends and holidays.

Responsibilities

• Drive individual and team sales results and coach staff.
• Provide expert guidance on outdoor furniture and accessories.
• Maintain friendly, knowledgeable customer service.
• Train, mentor, and motivate team members.
• Maintain showroom displays and merchandising standards.
• Coordinate with warehouse and delivery teams for a smooth experience.

Skills

Sales leadership

Customer service

Communication

Coaching

Relationship-building

Job description

Emigh Ace Outdoor Living

Emigh Ace Hardware is seeking a motivated and knowledgeable Outdoor Living Sales Specialist to lead sales in our Outdoor Living showroom. This position is responsible for delivering exceptional customer service, driving sales of premium patio furniture and outdoor living products, maintaining showroom standards, and supporting inventory and operational processes. The ideal candidate is sales-focused, detail-oriented, and willing to train and develop other team members.

Lead Sales Performance

• Drive individual and team sales results.
• Coach and develop sales associates on product knowledge and selling techniques.
• Follow up on customer quotes, special orders, and project opportunities.
• Build relationships with homeowners, contractors, designers, and repeat customers.

Deliver an Amazing Customer Experience

• Provide expert guidance on high end outdoorfurniture, umbrellas, fire pits, grillsand accessories.
• Ensure every customer receives friendly, knowledgeable service.
• Resolve customer concerns quickly and professionally.
• Create a welcoming and engaging shopping environment.

Support and Develop the Team

• Train, mentor, and motivate team members.
• Assist with scheduling and daily staff management.
• Conduct product knowledge and sales training.
• Foster a positive, team-oriented culture focused on service and results.

Store Operations & Merchandising

• Maintain attractive showroom displays and merchandising standards.
• Ensure pricing, signage, and promotional materials are accurate.
• Assist with inventory management, receiving, and cycle counts.
• Partner with warehouse and delivery teams to ensure a seamless customer experience.

What We're Looking For

• 3+ years of retail sales experience.
• Previous leadership, supervisory, or management experience preferred.
• Strong communication, coaching, and relationship-building skills.
• Proven ability to meet or exceed sales goals.
• Strong problem-solving and customer service skills.
• Ability to work weekends, holidays, and flexible schedules as needed.
• Knowledge of outdoor furniture, grills, and outdoor living products is a plus

Why Join Us?

• Competitive pay plus performance-based incentives.
• Opportunities for career growth and advancement.
• Employee discounts on premium outdoor living products.
• A supportive team environment where your contributions make a difference.
• The opportunity to help customers create spaces where memories are made.

Ready to Grow With Us?

Applicant CCPA Pre-Collection Notice

We collect Personal Information from you in connection with your application for employment with Crown Hardware, Inc and Lifestyle Hui, LLC, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [e-mail]. For avoidance of doubt, no portion of the CCPA Policy other than this Applicant CCPA Pre-Collection Notice shall apply to information we collect about job applicants who are California Consumers (i.e., California residents).