Retail Sales Assistant | Grafton

Petstock Retail Pty Ltd; New Hampshire; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Mental health support

Sustainability projects

Paid parental leave

Health discount

Workplace banking

Family values

Job summary

Petstock Grafton is seeking a friendly Sales Assistant to deliver exceptional customer service and help customers find the best pet products. You’ll work as part of a team, aiming to hit store sales targets while maintaining appealing displays and accurate stock.

The role suits someone who loves animals, communicates well, and is flexible to work weekends and public holidays. We offer supportive colleagues, access to health and wellbeing benefits, and opportunities to grow within a passionate,

Qualifications

• Ability to provide exceptional customer service in a retail environment.
• Demonstrated drive to achieve and exceed sales targets.
• Strong interpersonal skills with customers and team members.
• physically fit with ability to lift products up to 20kg.
• Flexibility to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Inspire and educate customers on the best care and products for their pets
• Complete sales transactions and help reach store sales goals
• Maintain high store presentation and replenish stock promptly and accurately
• Keep knowledge up to date on pet care, products, and services
• Contribute to a fun, supportive in-store culture and maintain a strong safety mindset

Skills

Customer service

Retail sales

Interpersonal skills

Teamwork

Stock handling

Job description

Passionate about pets and people? Join the team at Petstock Grafton!

At Petstock, we're inspired by pets to make a positive impact on the lives of pets, people, and the planet. We're looking for a friendly, customer-focused Sales Assistant to join our team and help create memorable experiences for every customer who walks through our doors.

A Peek Into Your Petstock Day

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Do you have the below experience and looking to take the next step in your career?

• A passion for animals and providing the best customer service
• Experience in a similar retail environment
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products up to 20kgs
• Flexibility and ability to work weekends and public holidays

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services through our Sonder service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.