Retail Sales Assistant

Ohio State University; Columbus (OH); On-site; USD 27,000 - 35,000; Full time

Job summary

The Ohio State University, at The James Comprehensive Cancer Center, operates Hope's Boutique within the James Patient Family Resource Center to assist patients and visitors with retail products and information resources. You will help customers, answer questions, and maintain attractive product displays in a welcoming environment.

This entry-level Specialist role emphasizes customer-facing service, inventory upkeep, and collaboration with leadership to ensure a positive experience for patients

Qualifications

• High School diploma or GED required.
• 0 years of relevant experience required.
• 0–2 years of relevant experience preferred.

Responsibilities

• Assist visitors with locating and understanding health information and support programs.
• Assist retail customers with product selection and purchasing at Hope's Boutique.
• Maintain inventory and presentation of retail products in Hope's Boutique and related materials in the Patient Family Resource Center.
• Engage with guests to provide friendly service and encourage continued engagement with James resources.

Skills

Customer service

Sales

Communication

Inventory management

Education

High School diploma or GED

Job description

Retail Sales Assistant## Department:James | SSCBC BoutiqueSCOPE OF POSITIONThe Comprehensive Cancer Center - Arthur G. James Hospital and Richard J. Solove Research Institute is committed to providing its many and varied patients, caregivers, and families with information regarding their cancer diagnoses, treatments, and available support programs from The James. The James' Patient and Family Resource Center serves as an onsite and physical headquarter to support patients and families. Space is available for provider-family conferences and family/caregiver respite. Additionally, the embedded Hope's Boutique store offers an assortment of retail products to help support patients and families during their respective cancer journeys. POSITION SUMMARYThe Specialist will work closely with leadership of The James Patient Family Resource Center and Hope's Boutique to maintain a friendly and welcoming environment to all guests. Central to this role, the Specialist will assist visitors with identifying and retrieving relevant and credible health information and support programs. Additionally, The Specialist will assist retail customers with product selection and purchasing. She or he will maintain inventory and presentation of retail products offered at Hope's Boutique and both online resources and print materials in the Patient Family Resource Center. For both spaces, the role is focused on engaging with customers, answering questions and maximizing our patients' and families' return for their continued needs and interests. Minimum QualificationsHigh School diploma or GED. 0 years of relevant experience required. 0-2 years of relevant experience preferred. FUNCTION: Sales and Customer ServiceSUB-FUNCTION: RetailCAREER BAND: Individual Contributor - TechnicalCAREER LEVEL: T1 ## Additional Information:## Location:Spielman Comprehensive Breast Center (0874)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***