Patient-Focused Retail Associate – Boutique & Resource Center

Ohio State University; Columbus (OH); On-site; USD 27,000 - 35,000; Full time

Job summary

The Ohio State University, at The James Comprehensive Cancer Center, operates Hope's Boutique within the James Patient Family Resource Center to assist patients and visitors with retail products and information resources. You will help customers, answer questions, and maintain attractive product displays in a welcoming environment.

This entry-level Specialist role emphasizes customer-facing service, inventory upkeep, and collaboration with leadership to ensure a positive experience for patients

Qualifications

• High School diploma or GED required.
• 0 years of relevant experience required.
• 0–2 years of relevant experience preferred.

Responsibilities

• Assist visitors with locating and understanding health information and support programs.
• Assist retail customers with product selection and purchasing at Hope's Boutique.
• Maintain inventory and presentation of retail products in Hope's Boutique and related materials in the Patient Family Resource Center.
• Engage with guests to provide friendly service and encourage continued engagement with James resources.

Skills

Customer service

Sales

Communication

Inventory management

Education

High School diploma or GED

Job description

The Ohio State University, at The James Comprehensive Cancer Center, operates Hope's Boutique within the James Patient Family Resource Center to assist patients and visitors with retail products and information resources. You will help customers, answer questions, and maintain attractive product displays in a welcoming environment.

This entry-level Specialist role emphasizes customer-facing service, inventory upkeep, and collaboration with leadership to ensure a positive experience for patients