Retail Sales ASM: Lead Experience & KPIs

Albion Fit; Murray, Northern (UT, KY); Hybrid; USD 49,000 - 67,000; Full time

Benefits offered by this job

Bonus Opportunities

Monthly Store Credit

Insurance Contribution

401k

Job summary

Albion Fit in Murray, Utah is seeking a Retail Sales ASM to drive customer retention, experience and conversion. You will train stylists to reflect Albion standards and help customers find items that make them feel their best.

You will monitor KPIs, improve AOV, manage shifts, and lead by example with punctuality and strong communication. 2+ years retail, 1+ years leadership preferred; bonus opportunities and store credit included.

Qualifications

• 2+ years retail experience
• 1+ years leadership experience
• Ability to develop relationships with customers and colleagues
• Customer service expert who creates experiences
• Able to prioritize multiple tasks in a fast-paced environment
• Willing to learn new procedures and processes
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• Owns responsibilities with initiative

Responsibilities

• Drive customer retention, experience and conversion.
• Train new stylists to reflect Albion standards.
• Improve average order value (AOV) and monitor team KPIs.
• Prioritize and report on KPIs and performance.
• Lead by example with punctual shifts and reliability.

Skills

Leadership

Customer service

Communication

Relationship building

Punctuality

Team coordination

Multitasking

Attendance

Initiative

Retention focus

Job description

Albion Fit in Murray, Utah is seeking a Retail Sales ASM to drive customer retention, experience and conversion. You will train stylists to reflect Albion standards and help customers find items that make them feel their best.

You will monitor KPIs, improve AOV, manage shifts, and lead by example with punctuality and strong communication. 2+ years retail, 1+ years leadership preferred; bonus opportunities and store credit included.