Retail Sales Agent | Cedar Soul | Part-Time

Omni Hotels & Resorts; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Omni Barton Creek Resort & Spa in Austin, TX is seeking a Retail Sales Agent to deliver top guest service, maintain Cedar Soul merch, and foster a welcoming store atmosphere.

Responsibilities include greeting guests, handling phones, operating Micros POS, and assisting inventory and cash handling with accuracy.

Join a team that values hospitality, training, and career growth within Omni's luxury resort environment.

Qualifications

• High school diploma or equivalent required.
• Weekend work availability preferred.
• Knowledge of property and surrounding area helpful.

Responsibilities

• Greet guests enthusiastically by name when possible.
• Answer phones courteously and professionally.
• Operate the Micros POS system for merchandise sales.
• Maintain knowledge of hotel features and items available to guests.
• Assist in presentation of Falls City Market and gift shop.
• Balance daily cash drawer and maintain accuracy.

Skills

Guest service

Cash handling

POS systems

Merchandise presentation

Communication

Weekend availability

Education

High school diploma or equivalent

Tools

Micros POS system

Job description

Omni Barton Creek Resort & Spa, 8212 Barton Club Drive, Austin, Texas, United States of America

Job Description

Posted Thursday, August 13, 2026 at 5:00 AM

Omni Barton Creek Resort & Spa

Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.

Our associates are the heart of our success — a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies.

From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you’ll find your perfect match at Omni Barton Creek Resort & Spa.

Overview:

The Retail Sales Agent will be responsible for giving the highest guest service, maintaining Cedar Soul in an appealing manner, and creating a positive atmosphere while dealing with customers and fellow associates.

Responsibilities:

• Enthusiastic greeting of guests (by name if possible)
• Answer phones in a courteous and professional manner
• Utilize the Micros POS system (Sales of Merchandise)
• Maintain working knowledge of the hotel and items available to guests
• Assist in presentation of the Falls City Market.
• Price, display, and store new merchandise efficiently.
• Assist Retail Manager with any inventory counts.
• Maintain and balance daily cash register.
• Display conduct in an appropriate manner at all times in accordance with the Omni Hotels
• Utilize the Micros POS system (Sales of Merchandise)
• Maintain working knowledge of the resort and items available to guests
• Render professional advice, opinions, assistance, and services as required.
• Assist in presentation of gift shop
• Assist with any inventory counts.
• Maintain and balance daily cash register.
• Display conduct in an appropriate manner at all times in accordance with the Omni Hotel
• Respond to any reasonable task as assigned by supervisor or manager.
• Assist in other departments as needed
• Attend monthly departmental meetings

Qualifications:

• High school diploma or equivalent
• Must be able to work weekends
• Knowledge of property and surrounding area

The Retail Sales Agent will be responsible for giving the highest guest service, maintaining Cedar Soul in an appealing manner, and creating a positive atmosphere while dealing with customers and fellow associates.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Omni Barton Creek Resort & Spa, 8212 Barton Club Drive, Austin, Texas, United States of America