Retail Sales Advisor, Part-Time

Circadian; West Palm Beach (FL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee discounts

Casual dress policy

Job summary

Johnnie-O is seeking a Retail Sales Advisor to work 10-15 hours per week in our West Palm Beach store. You will create a welcoming, on-brand shopping experience, guide customers through merchandise, and help grow the store's client book.

The role emphasizes relationship-building, meeting sales goals, and supporting in-store operations. You should be comfortable standing for long periods, lifting up to 20 lbs, and working flexible evenings and weekend shifts.

Qualifications

• 1-3 years of retail or customer service experience.
• Strong interpersonal skills and ability to connect with customers.
• Proactive, solutions-oriented approach to service.
• Able to work in a fast-paced environment with multiple priorities.
• Flexible schedule including evenings, weekends, and holidays.
• Able to stand for long periods and lift up to 20 lbs.

Responsibilities

• Welcome customers with authentic Johnnie-O brand experience.
• Understand needs, style preferences, and fit.
• Provide styling feedback and product knowledge.
• Share new arrivals and events to engage customers.
• Build long-term relationships via client book follow-ups.
• Meet or exceed individual sales goals.
• Assist with inventory, merchandising, and store operations.
• Process transactions accurately and handle returns.
• Support back-of-house tasks and seasonal floor changes.

Skills

Retail sales experience

Interpersonal skills

Customer service mindset

Adaptability

Flexible schedule availability

Stamina for standing and lifting

Job description

Johnnie-O is looking for a Retail Sales Advisor to work 10-15 hours/week to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Qualifications

• 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Additional Information

• Employee discounts
• Casual dress policy, potential career growth and a family-oriented working environment

We appreciate your interest in our company and look forward to hearing from you!