Retail Sales Advisor

Circadian; Wilmette (IL); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission opportunities

Health/Dental/Vision/Life Insurance

Employee discounts

Paid time off & holidays

Descripción de la vacante

Johnnie-O is seeking a Retail Sales Advisor to deliver an exceptional customer experience and contribute to store success. Build relationships, provide styling guidance, and help customers connect with the Johnnie-O lifestyle.

The role emphasizes in-store excellence, engaging customers, and meeting sales goals, with full-time hourly compensation and benefits as outlined.

Formación

• 1-3 years of retail or customer service experience.
• Strong interpersonal skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Responsabilidades

• Welcome customers with an authentic Johnnie-O-style greeting.
• Understand customer needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge and upcoming events to engage customers.
• Maintain client book and build long-term relationships.
• Meet or exceed individual sales goals.
• Assist with inventory management and store upkeep.

Conocimientos

Retail experience

Customer service

Interpersonal skills

Sales orientation

Flexibility

Educación

High school diploma or equivalent

Herramientas

POS system

Cash handling

Inventory management

Descripción del empleo

Johnnie-O is looking for a Retail Sales Advisor to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Qualifications

• 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Benefits & Compensation

• Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits
• Employee discounts
• Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts.

Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.

We appreciate your interest in our company and look forward to hearing from you!