Retail Regional Manager

Sunflower Bank; Santa Fe, Northern (NM, KY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Dental Insurance

Vision Insurance

Company-paid Life Insurance

Tuition Reimbursement

Fitness Reimbursement

Paid Time Off

Volunteer Leave

Paid Holidays

Job summary

Sunflower Bank is seeking a driven Retail Regional Manager for our Santa Fe, NM location. The role partners with the Managing Director of Retail to drive sales, elevate the customer experience, and develop the regional sales staff through ongoing training and coaching.

You will set and monitor sales plans with branch teams, report performance weekly, and ensure compliance and operational standards across the region.

Qualifications

• Experience in leading a retail sales team within a banking environment or similar customer-focused setting.
• Ability to train, motivate and coach staff to meet sales goals and service standards.

Responsibilities

• Develops and leads a cohesive retail team aligned with the bank's strategic plan and core values.
• Sets daily and weekly sales plans with Branch Management and sales staff.
• Reports weekly sales and performance results to Senior Retail Management.
• Mentors and coaches the Sales Team to achieve targets and referrals.
• Assists in setting sales goals and ensures accountability for sales and referrals.
• Prepares staff for advancement and supports staff development; ensures compliance and audits.

Skills

Sales leadership

Staff training

Coaching

Strategic planning

Retail operations

Education

College degree; Business preferred or equivalent banking experience

Job description

Description

At Sunflower Bank, N.A., we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com.

At Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Retail Regional Manager at our Santa Fe, NM location.

Description:

The Retail Regional Manager will work directly with the Managing Director of Retail to be a strategic partner in developing Sunflower Bank's sales program. This position will work diligently to constantly improve the customer experience while also developing their retail sales teams by training and coaching the staff to reach organizational objectives.

Responsibilities:

• Develops a cohesive retail team that is aligned with the Bank's strategic plan and core values
• In conjunction with Branch Management teams, sets daily and weekly sales plans for the branch and individual sales staff
• Reports sales and performance results weekly to Senior Retail Management
• Supports, mentors, and coaches Sales Team
• Assists Branch Management in setting sales goals and ensures accountability for their sales and referral performance
• Develops and prepares branch staff for advancement within the organization
• Ensures operational and audit compliance and readiness
• Plans and facilitates weekly retail regional sales meetings to discuss sales and referral results
• Monitors weekly tracking of branch sales programs
• Assists in implementation of calling program, new account follow-up and prospecting opportunities
• Works closely with Retail Operations Group to improve efficiency/accuracy of processes and procedures.
• Maximizes use of time/resources using distance management to effectively lead regions.
• Maintains thorough product knowledge of all retail products throughout the markets
• Assists with new product development
• Assists with creation of marketing strategy and execution
• Provides staff training, role-playing, and sales collateral surrounding product knowledge, sales, referral, and customer service
• Conducts on-going retail sales training with the Branch Managers
• Assists in interviewing new prospective sales staff

Education/Experience Preferred:

• College Degree; Business preferred or equivalent banking experience.

Pay is dependent on knowledge, skills, abilities, experience, and location.

Working Conditions

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Sunflower Bank Benefits

People choose to "bank" with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:

• Rooted in Strength
• Propelled by Growth
• Individuals in a Great Whole
• Creating Possibility
• Community Focused

Associates enjoy outstanding benefits, including:

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

You've never worked anyplace like Sunflower Bank!

EOE/AA: Minorities/Females/Disabled/Vets

Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.