Retail Recovery & Merchandising Associate

Rural King; North Olmsted (OH); Hybrid; USD 14,000 - 20,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized sales floor and deliver excellent customer service. The role emphasizes merchandise recovery, replenishment, and upholding merchandising standards.

You will greet customers, answer questions, locate items, and safely operate equipment like handheld devices, pallet jacks, ladders, and forklifts. Teamwork and a proactive attitude are essential.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

Skills

Retail experience

Customer service

Communication

Independently work

Tech familiarity

Tools

Handheld devices

Pallet jacks

Forklifts

Ladders

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized sales floor and deliver excellent customer service. The role emphasizes merchandise recovery, replenishment, and upholding merchandising standards.

You will greet customers, answer questions, locate items, and safely operate equipment like handheld devices, pallet jacks, ladders, and forklifts. Teamwork and a proactive attitude are essential.