Retail Recovery & Merchandising Specialist

Rural King; Bristol (VA); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Benefits

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will greet customers, assist with product locations and decisions, and help maintain safe and organized store areas. The position requires comfort with handheld devices and basic computer use, and may involve operating equipment like

Qualifications

• Experience in retail or customer service preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Retail experience

Customer service

Communication

Teamwork

Computer literacy

Willing to learn

Tools

Handheld devices

Forklifts

Pallet jack

Ladders

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will greet customers, assist with product locations and decisions, and help maintain safe and organized store areas. The position requires comfort with handheld devices and basic computer use, and may involve operating equipment like