Retail Recovery & Merchandising Specialist

Rural King; Lancaster (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while delivering excellent customer service.

Responsibilities include replenishing shelves, organizing merchandise, greeting customers, and assisting with product locations. The role requires safety-conscious operation of standard retail equipment and willingness to learn and support other departments as needed.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and eager to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Independent worker

Tech devices

Tools

Handheld devices

Forklifts

Pallet jacks

Ladders

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while delivering excellent customer service.

Responsibilities include replenishing shelves, organizing merchandise, greeting customers, and assisting with product locations. The role requires safety-conscious operation of standard retail equipment and willingness to learn and support other departments as needed.