Retail Receiving Associate

Wayfair; Chandler (AZ); Hybrid; USD 19,889 - 28,326; Part time

Benefits offered by this job

Growth opportunities

401(k) with company match

Referral bonuses

Generous Employee Discount

Job summary

Wayfair in Chandler, AZ is hiring a Retail Receiving Associate for our Outlet store. This 20-hour-per-week role focuses on stock receiving, customer service and maintaining store standards.

As a brand ambassador, you’ll help with order pickup, inventory, floor presentation and occasional furniture delivery to customers' vehicles. Growth opportunities and benefits accompany a dynamic retail environment.

Qualifications

• 1+ years of stock receiving required; retail and/or customer service experience preferred.
• Positive attitude and passion for great customer service.
• Strong organization, self-motivation, communication and relationship skills.
• Demonstrated ability to work within a team environment.
• Proficiency in Google and Microsoft Office preferred.
• All employees will be expected to represent the brand through polished communication, personal appearance and professionalism.

Responsibilities

• Lead and create a best-in-class customer experience as a brand ambassador.
• Manage stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked.
• Support customer fulfillment across all channels including order pickup and incoming inventory.
• Maintain visual standards, replenishment, safety and backroom standards.
• Participate in store operations such as floor sets, substitutions and general upkeep.
• Exemplify a positive and professional attitude with customers and team members.
• Share innovative ideas to continuously improve team operations.
• Engage in a high-energy, dynamic work environment with rapid product and promotion changes.
• Assist with furniture delivery to customers’ vehicles.

Skills

Stock receiving

Customer service

Organization

Communication

Tools

Google Workspace

Microsoft Office

Job description

Come join the team that is reinventing home! Wayfair is hiring a Retail Receiving Associate for our returns Outlet retail store in Chandler, AZ! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

Base Pay

$17.50 per hour.

Hours

20 hours per week.

Store Hours

Monday - Saturday: 10am-8pm, Sunday: 11am-7pm.

Benefits

• Growth opportunities (Conversions, Promotions, and more!)
• 401(k) with company match
• Referral bonuses
• Generous Employee Discount of up to 30% off (Discounts may vary by product type)

What You’ll Do

• As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best home online assortment brought to life in our stores.
• Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked. Maintain visual standards required by Wayfair and Tanger Outlets.
• Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory).
• Maintaining visual standards, replenishment, safety and backroom standards.
• Participate in all operational aspects of the store including but not limited to: processing new products, floor sets, replenishment, substitutions and general upkeep of the store.
• Exemplify a positive and professional attitude on a daily basis with customers and your team members.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.
• Assist with furniture delivery to customer's vehicles.

Criteria

• 1+ years of stock receiving required, retail and/or customer service experience preferred
• Positive attitude and passion for great customer service
• Strong organization, self-motivation, communication and relationship management skills.
• Demonstrated ability to work within a team environment.
• Proficiency in Google and Microsoft Office applications preferred.
• All employees will be expected to represent the brand through polished communication, personal appearance and professionalism.

Essential Functions

• Excellent verbal communication skills.
• Excellent active listening skills.
• Positive, professional attitude and demonstrated enthusiasm for supporting customers.
• Technical acumen to learn necessary software (google and microsoft office) to manage inventory and price items.
• Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Hours & Scheduling

At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed. Our store hours are Monday - Saturday: 10am - 8pm & Sunday 11am - 7pm. Employee shifts may include two hours before or after store hours. Employment/promotion to this role will be contingent on successful completion of a background check.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.