Retail Receiving Associate

Wayfair; Attleboro (MA); On-site; USD 21,025 - 29,945; Part time

Benefits offered by this job

Growth opportunities

Wayfair company discount

401(k) with company match

Referral bonuses

Job summary

Wayfair is hiring a Retail Receiving Associate for our Attleboro, MA outlet store. The role focuses on delivering a best‑in‑class customer experience and ensuring inventory and visual standards are maintained across departments.

This part‑time position requires a positive attitude, strong organizational skills, and the ability to work weekends and day shifts. Base pay is $18.50 per hour, with opportunities for growth and benefits at Wayfair Outlet.

Qualifications

• 1+ years of stock receiving experience.
• Retail and/or customer service experience preferred.
• Strong organization, self‑motivation, communication, and relationship management skills.
• Proficiency in Google and Microsoft Office applications.

Responsibilities

• Lead and create a best‑in‑class customer experience by connecting shoppers with Wayfair's home assortment.
• Manage stock levels, merchandise adjacencies, presentations, and signage to maintain visual standards.
• Support customer fulfillment across channels, including order pick‑up and inventory intake.
• Maintain visual standards, replenishment, safety, and back‑room organization.
• Participate in all store operations, including floor sets, substitutions and upkeep.

Skills

Stock receiving

Customer service

Organization

Google Apps

Microsoft Office

Tools

Google Workspace

Microsoft Office

Job description

Come join the team that is reinventing home! Wayfair is hiring a Retail Receiving Associate for our returns Outlet retail store in Attleboro, MA. If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

The base pay for this position is $18.50 per hour.

Hours: 20 hours per week.

Weekends and day‑shift availability is required for this role.

Store hours: Monday - Saturday: 10 am – 8 pm; Sunday: 11 am – 7 pm.

Benefits

• Growth opportunities (Conversions, Promotions, and more!)
• Wayfair company discount
• 401(k) with company match
• Referral bonuses

What You’ll Do

• Act as an authentic brand ambassador for the Wayfair family, leading and creating a best‑in‑class customer experience by connecting patrons with the world's biggest and best home online assortment brought to life in our stores.
• Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales‑floor is adequately stocked and meets visual standards required by Wayfair and Tanger Outlets.
• Support customer fulfillment across all channels, leveraging all services including order pick‑up and incoming inventory.
• Maintain visual standards, replenishment, safety, and back‑room standards.
• Participate in all operational aspects of the store, including processing new products, floor sets, replenishment, substitutions, and general upkeep.
• Exemplify a positive and professional attitude on a daily basis with customers and team members.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Engage in a high‑energy, focused, and dynamic work environment where rapid changes in products, promotions, offerings, and operations occur.
• Assist with furniture delivery to customer's vehicles.

Criteria

• 1+ years of stock receiving experience required; retail and/or customer service experience preferred.
• Positive attitude and passion for great customer service.
• Strong organization, self‑motivation, communication, and relationship management skills.
• Demonstrated ability to work within a team environment.
• Proficiency in Google and Microsoft Office applications preferred.
• All employees will be expected to represent the brand through polished communication, personal appearance, and professionalism.

Essential Functions

• Excellent verbal communication skills.
• Excellent active listening skills.
• Positive, professional attitude and demonstrated enthusiasm for supporting customers.
• Technical acumen to learn necessary software (Google and Microsoft Office) to manage inventory and price items.
• Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee is frequently required to handle, feel, and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product up to 150 pounds unassisted or via team lift.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Hours

We strive to provide a work schedule that protects employees’ work/life balance and considers scheduling preferences. Due to the nature of the retail industry, shift schedules will vary. However, we will provide schedule at least two weeks in advance, and employees may trade with teammates as needed. Employee shifts may include two hours before or after store hours.

Employment/promotion to this role will be contingent on successful completion of a background check.

Assistance for Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including those with disabilities. Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Equal Opportunity Employer

We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.