Retail Production Supervisor

City Thrift; Smyrna (TN); On-site; USD 54,000 - 92,000; Full time

Job summary

City Thrift is seeking a Retail Production Supervisor to lead and manage a team in their Smyrna location. This role involves providing direction, overseeing operations, and ensuring that production targets are met. The ideal candidate will have strong leadership skills, a background in retail, and the ability to drive team performance effectively.

Qualifications

• 2-5 years of experience in a retail environment.
• Experience managing teams through goal setting.
• Past line management experience required.

Responsibilities

• Provide direction and oversight to team members.
• Communicate operating targets and monitor employee performance.
• Motivate team members and ensure efficient operations.

Skills

Leadership

Communication

Collaboration

Integrity

Data Driven

Education

High School Diploma or GED

Job description

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• Provide direction and oversight to team members working in the production area.
• Communicate regularly operating targets and progress against standards and expectations.
• Have the ability to hire, select, teach, train, develop, coach and counsel employees as needed.
• Have the ability to motivate the team regularly and ensure efficient operations by troubleshooting bottlenecks and working side by side with team members through the processes.
  
  

Classification: Non-Exempt

Reports to: Store Manager

• Provide direction and oversight to team members working in the production area.
• Communicate regularly operating targets and progress against standards and expectations.
• Have the ability to hire, select, teach, train, develop, coach and counsel employees as needed.
• Have the ability to motivate the team regularly and ensure efficient operations by troubleshooting bottlenecks and working side by side with team members through the processes.
  
  

Essential Duties And Responsibilities Include The Following

• Ability to handle the physical requirements of sitting, walking, bending, squatting, climbing and twisting on an intermittent or continuous basis
• Utilize all employees efficiently and effectively to achieve production quotas
• Develops staff by recruiting talent, engaging employees, orienting new hires, and training to company policy and procedures
• Rotate and cross train employees in order that they may be able to do several jobs as necessary
• Monitors performance through the use of employee attainment recordkeeping
• High energy level, strong leadership skills, independent thinker
• Maintains clean work environment
• Teach, train and coach team members to standard
• Ensure all merchandise is priced according to standards
• Oversight and quality control is maintained for items going to both sales floor and export
• Other duties may be assigned to meet business needs.
  
  

Required Knowledge, Skills And Abilities

• Data Driven – tracks and evaluates employee performance
• Integrity – maintains high standards in all activities
• Collaboration – able to work with and through others
• Interpersonal / Extrovert – comfortable interacting with customers and hourly employees
• Efficient – produces significant results with minimized effort
• Follow-through – meets commitments
• Communication – strong verbal and writing skills
  
  

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Education, Experience, Training Required

• High School Diploma or GED preferred
• 2-5 years of experience in a retail environment, preferably with a big box chain.
• Consumer retail or thrift businesses preferred
• 2 years or more of managing teams through goal setting, productivity measurements and achieving targeted results
• Past line management experience not limited to hiring, termination, performance review, and policy adherence.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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