Retail Processor: Donor Center & Store Ops (Flexible Hours)

MERS Goodwill; Illinois; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

Dental and Vision insurance

Life and AD&D insurance

403(b) retirement

401(a) retirement

PTO accrual

Paid holidays

Flexible schedules

Job summary

MERS/Missouri Goodwill Industries is seeking an energetic Retail Processor to join our OFallon IL Store - Auto Ct team. No degree required; HS diploma preferred. This hourly full-time role involves donations handling, pricing, customer service, and maintaining store standards.

Benefits include medical, dental, vision, life, retirement plans, PTO, and paid holidays. Monthly bonus up to $250 and a supportive, mission-driven work environment align with our values of integrity and respect.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
• Identify and price items within the guidelines of the AMI pricing software.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone. Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Skills

Communication skills

Organization

Basic Math

Customer service

Education

High School Diploma/GED preferred

Job description

MERS/Missouri Goodwill Industries is seeking an energetic Retail Processor to join our OFallon IL Store - Auto Ct team. No degree required; HS diploma preferred. This hourly full-time role involves donations handling, pricing, customer service, and maintaining store standards.

Benefits include medical, dental, vision, life, retirement plans, PTO, and paid holidays. Monthly bonus up to $250 and a supportive, mission-driven work environment align with our values of integrity and respect.