Flexible Schedule Donor Services & Retail Processor

MERS / Goodwill; O'Fallon (IL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Monthly Bonus up to $250

Job summary

MERS Missouri Goodwill is seeking a Retail Processor to join the OFallon IL Store - Auto Ct team. The role supports the organization’s mission and values while handling donations, pricing, stocking, and customer service on a fast-paced sales floor.

The position is hourly full-time with an hourly rate of $15.50 and a monthly bonus potential of up to $250. Comprehensive benefits are provided for full-time staff; equipment and dress code are standard.

Qualifications

• No degree required; High School Diploma/GED preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
• Identify and price items within the guidelines of the AMI pricing software.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Skills

Communication

Organization

Numeracy

Customer service

Education

High School Diploma/GED preferred

Job description

MERS Missouri Goodwill is seeking a Retail Processor to join the OFallon IL Store - Auto Ct team. The role supports the organization’s mission and values while handling donations, pricing, stocking, and customer service on a fast-paced sales floor.

The position is hourly full-time with an hourly rate of $15.50 and a monthly bonus potential of up to $250. Comprehensive benefits are provided for full-time staff; equipment and dress code are standard.