Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Columbus (OH); On-site; USD 18,000 - 23,000; Full time

Job summary

The TJX Companies, Inc. is seeking a store associate to deliver outstanding customer service in our Columbus, OH location. You will engage with customers, maintain a clean store, and support operations across departments.

The role emphasizes flexibility, teamwork, and adherence to policies while contributing to a positive shopping environment. Ideal candidates have strong communication and organizational skills, the ability to multitask in a fast-paced setting, and a willingness to lift items as

Qualifications

• Must provide excellent customer service.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task in a fast-paced environment.
• Ability to lift heavy objects with or without accommodation.
• Retail customer experience is preferred.

Responsibilities

• Model customer experience practices with customers and coworkers.
• Accurately ring purchases/returns and provide correct change.
• Promote TJX credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Initiate and participate in store recovery; maintain cleanliness and organization.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and safety initiatives.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Lift heavy objects

Retail experience

Job description

The TJX Companies, Inc. is seeking a store associate to deliver outstanding customer service in our Columbus, OH location. You will engage with customers, maintain a clean store, and support operations across departments.

The role emphasizes flexibility, teamwork, and adherence to policies while contributing to a positive shopping environment. Ideal candidates have strong communication and organizational skills, the ability to multitask in a fast-paced setting, and a willingness to lift items as