Retail Pro - Big Sky, MT

New West KnifeWorks; Big Sky (MT); On-site; USD 26,174 - 41,328; Full time

Benefits offered by this job

401(k) + 4% company match

Employee discount

Discount programs with partner orgs

In-house sharpening certification

Job summary

New West KnifeWorks in Big Sky, MT is seeking a Retail Pro to provide a world-class shopping experience. You will deliver hands-on demonstrations, educate customers on our premium knives, and foster a welcoming atmosphere that showcases American-made functional art.

You’ll need strong people skills and weekend availability to thrive in a dynamic retail setting, with opportunities for sharpening certification, a 401(k) match, and employee discounts.

Qualifications

• Able to connect with a variety of people and personalities.
• High Emotional Intelligence (EQ) - you just get it
• Lifelong learner; always willing to improve
• Excellent sales instincts
• Passionate about American-made functional art
• Self motivated and dependable - you’re on-time and ready
• Availability on weekends and holidays
• Passion for a hobby or interest outside of work

Responsibilities

• Maintain a guest-centric mindset in a selling culture
• Provide a welcoming and memorable experience for all visitors to our store
• Become a product expert: you will have the opportunity to educate customers on our second-to-none quality and functionality
• Act as a local guide for all things in and out of our store
• Keep our store and merchandise looking their best and ready to impress
• Other duties as assigned, which may include knife sharpening after passing NWKW sharpening certification

Skills

People connection

Emotional intelligence

Lifelong learner

Sales instincts

American-made art

Self-motivated

Weekend availability

Hobby passion

Job description

Location: Big Sky, MT
Reports to: Store Manager

Our mission is to make the finest knives in the world. A unique, world-class retail experience embodies the quality we strive for with our knives. The Retail Pro’s primary responsibility is to facilitate that experience for our visitors.

New West KnifeWorks and MTN MAN Toy Shop offer one of the most original shopping experiences in town. Our Retail Pros offer an interactive experience for customers and staff alike, focusing on hands‑on shopping and even tomahawk tossing! Join our team and learn how our reputation for quality and design is second to none.

About you:

• Able to connect with a variety of people and personalities
• High Emotional Intelligence (EQ) - you just get it
• Lifelong learner; always willing to improve
• Excellent sales instincts
• Passionate about American-made functional art
• Self motivated and dependable - you’re on-time and ready
• Availability on weekends and holidays
• Passion for a hobby or interest outside of work

What you’ll do:

• Maintain a guest-centric mindset in a selling culture
• Provide a welcoming and memorable experience for all visitors to our store
• Become a product expert: you will have the opportunity to educate customers on our second-to-none quality and functionality
• Act as a local guide for all things in and out of our store
• Keep our store and merchandise looking their best and ready to impress
• Other duties as assigned, which may include knife sharpening after passing NWKW sharpening certification
• $19/hr base wage + 3% commission on all retail sales (often averaging out to $25/hr and up)
• $24/hr sharpening base wage, after completing in-house certification
• 401(k) + 4% company match*
• Generous employee discount + friends & family discount*
• Discount programs with partner organizations such as Kuhl