Retail Printing & Shipping Consultant

FedEx Office and Print Services; Lawrenceville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and suggest suitable FedEx Office products and services. The role covers print, signs & graphics, and shipping, including taking orders, providing pricing, and coordinating store activities.

The position requires the ability to operate and maintain printing and shipping equipment, manage production queues, and uphold a safe, clean retail

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide consultative customer service in a retail environment for printing, signs & graphics, and shipping.
• Take orders, provide pricing information, and recommend FedEx Office products and services.
• Operate and maintain store equipment and manage the production queue and tasks by priority.
• Ensure a safe, clean, and organized retail store environment.

Skills

Verbal & written communication

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and suggest suitable FedEx Office products and services. The role covers print, signs & graphics, and shipping, including taking orders, providing pricing, and coordinating store activities.

The position requires the ability to operate and maintain printing and shipping equipment, manage production queues, and uphold a safe, clean retail