Retail Print Solutions Supervisor - Lead & Sell

Staples; Marlborough (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full medical, dental & vision

401(k) with company match

Paid time off

Associate discounts

Retailer discounts

Career development program

Weekly pay

Job summary

Staples in Marlborough, MA is hiring Print Supervisors to lead a team and deliver total print solutions to customers. This full-time, permanent role offers progression, benefits, and competitive compensation.

The position requires coordinating with customers, coaching staff, and leveraging Salesforce to manage relationships while maintaining high service standards in a fast-paced retail environment.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and supervising others.
• Basic computer skills including Word and email.
• Attention to detail and keen eye for quality.
• Experience overcoming objections and engaging with customers.
• Ability to work in a fast-paced, cooperative environment.

Responsibilities

• Connect with customers and build relationships to provide print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in exceptional service and consultative selling.
• Lead and develop a team for operational excellence in driving profitable sales & margin.
• Consult with customers and offer total print solutions to drive sales.
• Leverage Salesforce to manage customers through in-store engagement.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer service

Sales

Communication

Attention to detail

Conflict management

Tools

Salesforce

Microsoft Word

Job description

Staples in Marlborough, MA is hiring Print Supervisors to lead a team and deliver total print solutions to customers. This full-time, permanent role offers progression, benefits, and competitive compensation.

The position requires coordinating with customers, coaching staff, and leveraging Salesforce to manage relationships while maintaining high service standards in a fast-paced retail environment.