Retail Print & Shipping Consultant

FedEx Office; Culver City (CA); On-site; USD 56,482,000 - 67,502,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver an outstanding customer experience across print, signs & graphics and shipping. You will handle orders, price inquiries and coordinate in-store activities while maintaining a clean and safe retail environment.

The role requires 6+ months of experience, strong communication and the ability to operate a variety of equipment. A courteous, customer-focused approach is essential for success in this fast-paced setting.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Follows instructions of supervisors and assists other team members in performing store functions.
• Assists in the training of store team members.
• Demonstrates consultative behaviors to understand customer needs.
• Provides expertise in printing, signs, graphics and shipping products and services.
• Delivers an outstanding customer service experience using consultative skills to meet needs.
• Processes complex customer orders and provides pricing information.
• Assembles parcels and prepares goods for shipping, weighs packages and labels.
• Operates printing, binding and related equipment with customer media and documents.
• Maintains a safe, clean and orderly retail store.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

FedEx Office is seeking a Store Consultant to deliver an outstanding customer experience across print, signs & graphics and shipping. You will handle orders, price inquiries and coordinate in-store activities while maintaining a clean and safe retail environment.

The role requires 6+ months of experience, strong communication and the ability to operate a variety of equipment. A courteous, customer-focused approach is essential for success in this fast-paced setting.