Store Consultant: Printing & Shipping Expert

FedEx Office; Virginia Beach (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics and shipping. You will take orders, provide pricing, manage production and assist with merchandise and store upkeep.

The role requires a high school diploma or equivalent, 6+ months of experience, and strong verbal and written communication. You will operate printing and shipping equipment and handle POS transactions daily.

Qualifications

• High school diploma or equivalent (minimum).
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Delivers consultative customer service to understand needs and suggest solutions.
• Takes orders and provides accurate pricing information for prints, signs, graphics, and shipping.
• Operates printing, binding and related equipment; manages production queue and tasks.
• Maintains a safe, clean, and orderly store; handles financial transactions using POS.
• Assists team members and supports store operations as needed.

Skills

Customer service

Communication skills

Multi-tasking

Cash handling

Order processing

Education

High school diploma or equivalent

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics and shipping. You will take orders, provide pricing, manage production and assist with merchandise and store upkeep.

The role requires a high school diploma or equivalent, 6+ months of experience, and strong verbal and written communication. You will operate printing and shipping equipment and handle POS transactions daily.