Retail Print & Shipping Concierge

FedEx Office and Print Services; Saint Peters (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions. You will take orders, coordinate store activities, and advise customers on printing, signs and graphics, and shipping products.

The role involves operating equipment, managing the production queue, and maintaining a tidy store while delivering excellent service.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Takes complex orders using store systems and provides pricing information.
• Provide pricing and product information across print, signs & graphics, and shipping lines.
• Recommends FedEx Office products and services to meet customer needs.
• Operates and maintains store equipment and manages the production queue.
• Ensures a clean, safe, and orderly retail store environment.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions. You will take orders, coordinate store activities, and advise customers on printing, signs and graphics, and shipping products.

The role involves operating equipment, managing the production queue, and maintaining a tidy store while delivering excellent service.