Retail Print Sales Supervisor

Staples; Grass Valley (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible schedule

Collaborative work environment

Employee discounts

Job summary

A leading office supplies retailer in Grass Valley, CA is seeking a Print Supervisor to lead a team and provide comprehensive print solutions for customers. This full-time role requires strong customer engagement skills and the ability to manage team priorities in a fast-paced environment. Ideal candidates should have experience in sales and be able to work collaboratively to achieve business goals.

Qualifications

• Experience directing a team and managing priorities.
• Able to work a flexible schedule based on store needs.
• Experience engaging with customers to understand their needs.

Responsibilities

• Connect with customers and build relationships for creative solutions.
• Drive customer satisfaction by focusing on engagement and quality.
• Lead and develop a team committed to operational excellence.

Skills

Customer engagement

Team leadership

Computer skills

Conflict management

Attention to detail

Collaboration

Tools

Salesforce.com

Microsoft Word

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Get great perks.

Overview

Play a key role in helping your store, your people and your customers win.

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Be flexible to perform other duties as assigned
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open-ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Office Equipment

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