Retail/Print Sales Associate

The UPS Store; San Antonio (TX); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

The UPS Store in San Antonio, TX is seeking an onsite Retail and Print Sales Associate to help customers with printing needs, wide format print solutions, and a range of retail products while delivering professional customer service.

You will guide customers from greeting to purchase, assist with printing options, complete transactions using POS, and participate in stock, merchandising, and product demonstrations to showcase services.

Qualifications

• High school diploma or GED required.
• Retail and customer service experience.
• Good communication and people skills.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Ability to lift 40+ pounds.

Responsibilities

• Greet customers and determine printing and retail needs with enthusiasm and professionalism.
• Help customers choose print solutions, including wide format prints, banners, posters, and custom graphics.
• Operate POS systems for retail transactions, including cash handling and sale processing.
• Provide product demonstrations highlighting printing capabilities and store offerings.
• Maintain inventory and merchandising, keeping the store organized.

Skills

Communication

Customer service

Phone etiquette

People skills

Math basics

Education

High school diploma or GED

Tools

POS systems

Microsoft Office

Adobe Suites

Job description

In this onsite Retail and Print Sales Associate role at The UPS Store in San Antonio, TX, you will support customers with printing needs, wide format print solutions, and retail products while delivering consistent, professional customer service.

Role Overview

You will assist customers from greeting through purchase by identifying printing and retail requirements, guiding them to suitable options such as wide format prints, banners, posters, and custom graphics, and completing transactions accurately using the store’s POS systems. The position also includes phone support, stock and merchandising tasks, and product demonstrations designed to help customers understand available services.

Responsibilities

• Welcome customers warmly and determine their printing and retail needs with enthusiasm and professionalism
• Help customers choose appropriate print solutions, including wide format prints, banners, posters, and custom graphics
• Operate POS (Point of Sale) systems for retail transactions, including cash register operation, cash handling, and accurate sale processing
• Provide product demonstrations that highlight printing capabilities and other store offerings
• Maintain inventory by stocking shelves, merchandising products attractively, and keeping the store organized
• Answer phone inquiries using excellent phone etiquette, providing service information and directing customers effectively
• Upsell complementary products and services to support sales while ensuring customer needs are met

Requirements

• High school diploma or GED required
• Retail and customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Strong phone skills
• Clear verbal and written communication abilities, including spelling and math
• Prompt, reliable, and responsible work style
• Ability to lift 40+ pounds

Technologies

• POS (Point of Sale) systems
• Microsoft Office
• Adobe Suites

Preferred Experience

• Prior experience in retail sales or customer service roles is highly preferred
• Background in graphic design or familiarity with wide format printing techniques is a significant advantage
• Supervising experience is a plus, with demonstrated leadership in team settings
• Knowledge of POS systems, cash register operations, retail math, and cash drawer handling is essential
• Excellent communication skills paired with friendly phone etiquette support positive customer interactions
• Ability to perform basic math calculations accurately for transactions and product estimates

Pay and Schedule

• Pay: $11.00 - $13.00 per hour
• Expected Hours: 30.0 to 40.0 hours per week
• Work Location: In person (onsite)

Benefits

• Employee discount
• Flexible schedule