Retail Print & Marketing Solutions Lead

Staples; Shawnee (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at retailers and more

Job summary

Staples in Shawnee, OK, is seeking a Print Supervisor to lead a team in delivering print and marketing solutions. You will engage customers, drive sales, and coach associates to provide outstanding service in a fast-paced retail environment.

The role emphasizes collaboration, integrity, and the ability to manage multiple priorities while ensuring high-quality customer experiences. Full-time position with benefits and ongoing development.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and managing multiple priorities.
• Basic computer skills to open, save, email, and use word processing.
• Attention to detail and spotting quality issues.
• Experience overcoming objections and engaging with customers.
• Ability to collaborate in a fast-paced environment.
• Manage conflict in a professional manner.
• Honesty and integrity with customer and business information.
• Ability to lift/move 10–50 pounds and stand/walk for prolonged periods.

Responsibilities

• Connect with customers and build relationships to provide total print and marketing solutions.
• Drive customer satisfaction through engagement, quality, and community focus.
• Coach associates in service, consultative selling, and total solutions.
• Lead a team toward operational excellence in driving profitable sales and margins.
• Consult with customers to offer options and deliver print solutions that increase sales.
• Leverage Salesforce to manage customers through in-store engagement and proactive outreach.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team leadership

Basic computer skills

Attention to detail

Customer engagement

Collaboration

Conflict management

Integrity

Physical capability

Tools

Salesforce

Job description

Staples in Shawnee, OK, is seeking a Print Supervisor to lead a team in delivering print and marketing solutions. You will engage customers, drive sales, and coach associates to provide outstanding service in a fast-paced retail environment.

The role emphasizes collaboration, integrity, and the ability to manage multiple priorities while ensuring high-quality customer experiences. Full-time position with benefits and ongoing development.