Retail Print Manager - (ASM Print Services & Merchandising)

Office Depot Deutschland GmbH; Solon (OH); On-site; USD 52,000 - 66,000; Full time

Job summary

Office Depot is seeking a Retail Print Manager to oversee the print production process, manage equipment and supplies, and lead a customer-focused team delivering memorable experiences.

You will open/close the store as a key carrier, work a flexible schedule including evenings and weekends, and drive operational excellence while upholding our 5C values: Caring, Committed, Creative, Collaborative, Courageous.

Qualifications

• Passion for print services and customer satisfaction.
• Ability to lead a high-performing team.
• Comfort with periodic background checks.

Responsibilities

• Owns ensuring delivery of memorable customer experiences and client satisfaction in-store.

Skills

Print services expertise

Customer service

Team leadership

Tools

Printing equipment

Job description

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As a Retail Print Manager at Office Depot you will play a pivotal role in driving print sales and service growth within our high print volume store. Your enthusiasm and expertise in print services will help us create and nurture a vibrant sales culture, enhance our store's visual and merchandising standards for print products, and prioritize unparalleled client satisfaction. The Print Manager will be responsible for overseeing all aspects of the print production process, managing print equipment and supplies, and ensuring the delivery of high-quality print materials. The Print Manager will help lead a customer-centric environment, engage with the local community, all while fostering a positive culture aligned with the Office Depot 5C values ofCaring, Committed, Creative, Collaborative, & Courageous. As a Print Manager you will also be a "Key Carrier" and considered a leader on duty; responsible for opening and closing the store. The Print Manager must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays. The ideal Print Manager should be passionate about print services, delivering exceptional customer service, driving operational excellence, and developing a high-performing team.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities:

• Owns ensuring delivery of memorable customer experiences and client satisfaction in