Retail Pharmacy Ops & 340B Compliance Lead

Phelps Health; United States; In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Phelps Health in Missouri is seeking a Pharmacy Operations Supervisor to oversee technicians, non-clinical retail operations, and 340B contract pharmacy compliance. You will manage staffing, workflows, inventory, claims processing, and audits to support efficiency, financial integrity, and quality patient service.

This role partners with the Pharmacist-in-Charge to ensure compliance with state and federal requirements, lead workflow improvements, and guide staff through audits and continuous

Competenze

• Two to five years of experience in retail pharmacy operations and 340B contract pharmacy.
• Proficiency with pharmacy information systems and data analysis in Excel.
• Knowledge of insurance billing.

Mansioni

• Supervise pharmacy technicians and the Contract Pharmacy 340B Program Analyst.
• Coordinate daily non-clinical pharmacy operations and technician workflows to support accurate, timely prescription processing, medication filling, and customer service.
• Conduct and oversee Contract Pharmacy 340B audits, reconcile claims data, NDCs, and prescription records, and verify eligibility to prevent diversion and duplicate discounts.
• Prepare for and serve as the primary contact for internal, external, and HRSA audits of contract pharmacies; coordinate manufacturer and insurance audits.
• Manage medication inventory, ordering, and 340B purchasing processes to prevent shortages and identify compliance risks.
• Serve as the contact for pharmacy software and 340B third-party administrator platforms; coordinate updates, and troubleshoot billing and data accuracy issues.
• Process and monitor commercial, Medicare, and Medicaid claims; investigate denials, lead appeals, and reconcile medication charges and accounts receivable.
• Assist patients with identifying and enrolling in manufacturer copay assistance, foundation support, and patient assistance programs.
• Partner with the PIC to implement and monitor operations supporting Board of Pharmacy, DEA, HIPAA, and other applicable requirements; incorporate 340B compliance into daily workflows.
• Lead workflow improvements and continuous quality improvement activities, analyze medication errors, implement corrective actions, and collaborate with Pharmacy, Finance, the 340B Team, and patient care departments.

Conoscenze

Pharmacy operations management

Staff supervision

340B contract pharmacy

Data analysis (Excel)

Claims processing

Insurance billing

HRSA audits knowledge

Pharmacy software

Formazione

High school diploma or GED

Strumenti

Pharmacy information systems

340B third-party platforms

Descrizione del lavoro

Phelps Health in Missouri is seeking a Pharmacy Operations Supervisor to oversee technicians, non-clinical retail operations, and 340B contract pharmacy compliance. You will manage staffing, workflows, inventory, claims processing, and audits to support efficiency, financial integrity, and quality patient service.

This role partners with the Pharmacist-in-Charge to ensure compliance with state and federal requirements, lead workflow improvements, and guide staff through audits and continuous