Retail Pharmacist I Main Campus

Optum; Houston (TX); On-site; USD 61,000 - 109,000; Full time

Job summary

Kelsey-Seybold Clinic, a member of the Optum family, seeks a pharmacist for overseeing retail operations at Houston sites. In the absence of the Retail Pharmacy Manager, you will manage pharmacy operations, ensure compliance, and deliver high-quality patient care.

Responsibilities include dispensing, counseling, inventory management, policy adherence, and staff training, with a focus on customer service and profitability across the designated site.

Qualifications

• BS or Pharm D College of Pharmacy.
• Current Texas Pharmacy License.
• 2+ years of retail pharmacy experience.
• Ability to operate computer terminal for processing prescriptions.
• Communication - Proven ability to communicate with Pharmacy Department personnel to delegate duties, inform about policies, train, assist with performance appraisals, and approve refunds/expense/returns.
• Stress Tolerance - Proven ability to accurately process prescriptions within the required amount of time.
• Demonstrated professional appearance.

Responsibilities

• In the absence of the Retail Pharmacy Manager manages all retail pharmacy operations for designated site and hourly pharmacy personnel.
• Performs professional duties and responsibilities, associated with the processing of prescriptions, to meet objectives and maintain high customer satisfaction.
• Ensures prompt and courteous customer service by all pharmacy personnel.
• Responsible for the profitable operation of the designated retail pharmacy including managing COGs to budget and inventory.
• Implementation and adherence of policies and procedures; responds to communications in a timely manner.
• Adherence to federal and state Pharmacy laws; may serve as Pharmacist-in-charge for licensing agreements.
• Proper ordering and stocking of inventory; maintain quantities and reorder points.
• Promotes training and education of staff and assigned students; witness for counseling as needed.
• Ensures immunizations and documentation are maintained in EMR and pharmacy systems; maintain medication synchronization.
• Engagement of pharmacy technicians and service reps with initiatives.
• Maintaining and growing prescription volume; attend meetings as designated.

Skills

Communication

Stress tolerance

Customer service

Professional appearance

Education

BS or Pharm D

Job description

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

In the absence of the Retail Pharmacy Manager, manages retail pharmacy operations for designated site and report to the Retail Pharmacy Manager. Responsible for achievement of customer service, clinical initiative objectives, financial objectives, and regulatory compliance; adherence to professional practices and Kelsey-Seybold Clinic (KSC) and Kelsey Pharmacy policies and procedures, and management of all assigned personnel including students. In the absence of the Retail Pharmacy Manager manage the pharmacy personnel, provision of service, inventory, and overall profitability. Performs all duties of a registered pharmacist including accurate dispensing and counseling of prescriptions to customers.

Primary Responsibilities:

• 20% In the absence of the Retail Pharmacy Manager manages all retail pharmacy operations for designated site and hourly pharmacy personnel
• 20% Performs professional duties and responsibilities, associated with the processing of prescriptions, to meet KSC and Kelsey Pharmacy objectives and maintains a pharmacy that delivers a high level of customer satisfaction
• 20% Ensures prompt and courteous customer service by all pharmacy personnel. Serves as role model for excellent customer service.
• 5% Responsible for the profitable operation of the designated retail pharmacy including managing Cost of Goods Sold (COGs) to budget, management of supply expenses, and management of overtime by staff
• 5% Iimplementation and adherence of KSC and Kelsey Pharmacy policies and procedures. Responsible for reading and responding when requested to emails and other communications sent by pharmacy administration on a timely basis
• 5% Adherence to federal and state Pharmacy laws. May serve as the Pharmacist-in-charge for licensing agreements
• 10% Proper ordering and stocking of inventory to maintain patient availability while achieving both monthly purchasing expenditures and inventory turns objective. Responsible for maintaining accurate quantities on hand in the pharmacy operating system as well as maintaining appropriate minimum and maximum order points for all drug inventory to meet the needs of customers
• 5% Promotes training and education. Assists/delegates in the training of all pharmacy personnel and assigned students If requested can serve as a witness to any counseling with the Pharmacy Manager, Pharmacy Director, Pharmacy Administrator, and Human Resource
• 5% Ensures all pharmacy administered immunizations are documented in the electronic medical record as well as the pharmacy operating system, ensure all specialty documentation is complete in pharmacy operating system, ensure medication synchronization program is kept active and properly maintained for all enrolled patients
• 4% Ensures pharmacy technician and pharmacy service representative engagement with all pharmacy initiatives
• 4% Maintaining and growing prescription volume at designated site
• 1% Attend meetings as designated

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• BS or Pharm D College of Pharmacy
• Current Texas Pharmacy License
• 2+ years of retail pharmacy experience
• Ability to operate computer terminal for processing prescriptions
• Communication - Proven ability to communicate with Pharmacy Department personnel to delegate duties, inform about policies, train, assist with performance appraisals, and approve refunds/expense/returns. Able to communicate with customers to handle complaints and problems, assist with questions, and recommend products/recommendations
• Stress Tolerance - Proven ability to accurately process prescriptions within the required amount of time
• Demonstrated professional appearance

Preferred Qualifications:

• BCLS
• Immunization Certification
• Pharmacy Preceptor Certification
• 2+ years of experience as a pharmacist-in-charge
• HMO and 3rd party managed care experience
• Proven ability to write reports (i.e., weekly/monthly, accident/injury, expense, security), maintain logs, complete daily Pharmacy Department personnel work lists, prepare paperwork for bank deposits, complete requisitions, and complete new hire paperwork.
• Ability to travel to multiple pharmacy locations

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $44 - $79 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.