Manager Retail Pharmacy II PIC-N Houston location in Spring

Optum; Houston (TX); On-site; USD 113,000 - 193,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, seeks a Manager Retail Pharmacy II PIC for the Houston area (Spring). Lead all retail pharmacy operations, ensure excellent customer service, and drive profitability while adhering to policy.

This role requires a Texas Pharmacy license and 3+ years in retail pharmacy with 2+ years as Pharmacist in Charge. Join a nationally recognized healthcare system offering professional development, comprehensive benefits, and opportunities to impact patient

Qualifications

• Pharmacy license required (TX).
• 3+ years retail pharmacy experience with 2+ years as Pharmacist In Charge.
• Ability to operate computer terminal for prescription processing.
• Strong communication skills with Pharmacy team and staff.
• Ability to handle stress and maintain accuracy under deadlines.
• Professional appearance and presentation.

Responsibilities

• Manage all retail pharmacy operations for the designated site and personnel.
• Oversee processing of prescriptions to meet objectives and maintain customer satisfaction.
• Ensure prompt, courteous customer service across store staff.
• Oversee profitability by managing COGs, expenses, and overtime.
• Ensure adherence to policies and timely communications from pharmacy administration.
• Possess licensure oversight as Pharmacist-in-charge if required.
• Manage inventory ordering and stock levels to meet patient needs and inventory targets.
• Promote training and education of pharmacy staff and students; conduct performance appraisals.
• Ensure immunizations and specialty documentation are recorded and maintained in EMR and pharmacy OS.
• Schedule staff and manage time-off requests.
• Grow prescription volume at the site.
• Attend meetings as designated.

Skills

Customer service

Communication

Stress tolerance

Education

Pharmacy license

Tools

Computer terminals

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Manager Retail Pharmacy II PIC-N Houston location in Spring (2390039)

Manager Retail Pharmacy II PIC-N Houston location in Spring - 2390039

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Primary Responsibilities:

• 10% Manages all retail pharmacy operations for designated site, retail pharmacy manager I, and hourly pharmacy personnel


• 10% Performs professional duties and responsibilities, associated with processing of prescriptions, to meet KSC and Kelsey Pharmacy objectives and maintains a pharmacy that delivers a high level of customer satisfaction


• 10% Ensures prompt and courteous customer service by all retail pharmacy personnel. Serves as role model for excellent customer service


• 10% Responsible for the profitable operation of the designated retail pharmacy including managing Cost of Goods Sold (COGs) to budget, management of supply expenses, and management of overtime by staff


• 10% Responsible for the implementation and adherence of KSC and Kelsey Pharmacy policies and procedures. Responsible for reading and responding when requested to emails and other communications sent by pharmacy administration on a timely basis


• 5% Responsible for adherence to federal and state Pharmacy laws. May serve as the Pharmacist-in-charge for licensing agreements


• 10% Responsible for the proper ordering and stocking of inventory to maintain patient availability while achieving both monthly purchasing expenditures and inventory turns objectives. Responsible for maintaining accurate quantities on hand in the pharmacy operating system as well as maintaining appropriate minimum and maximum order points for all drug inventory to meet the needs of customers


• 10% Promotes training and education. Assists/delegates in the training of all pharmacy personnel and assigned students. If pharmacist-in-charge, responsible for maintaining pharmacy technician training manual and keeping current and up to date at all times. Conduct performance appraisal, counseling, and with Pharmacy Director or Pharmacy Administrator and Human Resource approval, termination of Pharmacy personnel


• 10% Ensures all pharmacy administered immunizations are documented in the electronic medical record as well as the pharmacy operating system, ensure all specialty documentation is complete in the pharmacy operating system, ensure medication synchronization program is kept active and properly maintained for all enrolled patients. Ensures pharmacist, pharmacy technician, and pharmacy service representative engagement with all pharmacy initiatives


• 4% Schedules designated retail pharmacy personnel and manage time off requests appropriately


• 10% Responsible for maintaining and growing prescription volume at designated site


• 1% Attend meetings as designated

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• BS or Pharm D College of Pharmacy


• Current Texas Pharmacy license


• 3+ years of retail pharmacy experience with 2+ years of experience as Pharmacist In Charge


• Operate computer terminal for processing prescriptions


• Communication - Proven ability to communicate with Pharmacy Department personnel to delegate duties, inform about policies, train, assist with performance appraisals, and approve refunds/expense/returns


• Stress Tolerance - Proven to accurately process prescriptions within the required amount of time


• Proven professional Appearance

Preferred Qualifications:

• HMO and 3rd party managed care experience


• BCLS


• Immunization Certification


• Pharmacy Preceptor Certification


• Proven ability to travel to multiple pharmacy locations

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.