Retail Personal Banker II: Growth & Solutions

Fifth Third; Nashville (TN); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Fifth Third in Nashville is expanding its Retail Personal Banker II program. Selected candidates undergo a 4-8 week onboarding with rotations in Operations and Sales & Service, plus a certification at completion to demonstrate required skills.

The role emphasizes consultative selling, building customer profiles, and cross-selling to meet growth targets while partnering with Mortgage, Small Business, Commercial and Investment teams to deliver holistic financial solutions.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in financial services or sales is preferred.
• Ability to analyze financial information and explain solutions clearly.

Responsibilities

• Use consultative sales process to build customer profiles and identify needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial and Investment partners.

Skills

Consultative sales

Cross-selling

Financial Needs Assessment

Customer service

Communication skills

Math for credit analysis

NMLS registration

Education

College degree or equivalent experience

Tools

CAMP Marketing tools

Job description

Fifth Third in Nashville is expanding its Retail Personal Banker II program. Selected candidates undergo a 4-8 week onboarding with rotations in Operations and Sales & Service, plus a certification at completion to demonstrate required skills.

The role emphasizes consultative selling, building customer profiles, and cross-selling to meet growth targets while partnering with Mortgage, Small Business, Commercial and Investment teams to deliver holistic financial solutions.