Retail Personal Banker I – Start Your Banking Career

Fifth Third Bank; Idaho; On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Chicago, IL offers a Retail Personal Banker I track after a 4-8 week onboarding program with rotations in operations and Sales & Service. The role focuses on consultative selling, acquiring new households, and deepening customer relationships while performing teller duties as part of the platform staff.

The program emphasizes risk management, ethical conduct, and a path to a Financial Center Personal Banker role, with travel for training as needed.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers.
• Able to analyze credit and financial data.
• Professional appearance and communication skills.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales process to identify financial needs.
• Maintain knowledge of Retail products and propose solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales.
• Collaborate with Mortgage, Small Business, and Commercial teams.
• Meet or exceed customer experience and sales goals.
• Guide CSRs on sales and referrals.
• Maintain confidentiality and follow risk policies.

Skills

College degree

Financial industry experience

Sales aptitude

Mathematical ability

Verbal & written communication

Retail policies knowledge

S.A.F.E. Act registration

Education

College degree or equivalent

Job description

Fifth Third Bank in Chicago, IL offers a Retail Personal Banker I track after a 4-8 week onboarding program with rotations in operations and Sales & Service. The role focuses on consultative selling, acquiring new households, and deepening customer relationships while performing teller duties as part of the platform staff.

The program emphasizes risk management, ethical conduct, and a path to a Financial Center Personal Banker role, with travel for training as needed.