Retail Parts ProStore 9357

Advance Auto Parts; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Miami, Florida. This full-time position involves providing exceptional customer service, managing DIY services, and leveraging automotive knowledge. The ideal candidate will have 3-5 years of automotive parts experience, strong sales capability, and a valid driver's license. Join a dynamic team and help customers find the right parts for their vehicles in a supportive retail environment.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability in customer transactions.
• Valid driver's license required.

Responsibilities

• Achieve personal and store sales goals.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.

Skills

Automotive system knowledge

Sales skills

Customer service

Parts sourcing

Communication (English, Spanish a plus)

Education

High school diploma or equivalent

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It includes advanced identification, troubleshooting, and project assistance for DIY customers. The role can source parts from numerous places, including special order, FDO, second source, and others. The position requires in-depth knowledge of the store inventory and maintenance processes. This full‑time position supports a dynamic automotive retail environment.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes, including truck put‑away, shoot outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot.
• Provide DIY services such as battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability across engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus). Communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately (add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals).
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience plus proven sales ability with past experience in fulfillment of customer transactions.

Education, Certificates, Licenses, Registrations

Must have a valid driver’s license. ASE certification preferred but not required.

Physical demands and job-specific conditions are described in the linked privacy notice. https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.