Retail Parts ProStore 9412

Advance Auto Parts Inc.; Florida; On-site; USD 40,000 - 55,000; Full time

Job summary

A leading auto parts retailer is seeking a Retail Parts Pro in New York. In this role, you will provide a high level of customer service, manage DIY services, and utilize strong automotive knowledge to assist customers. Candidates should have 3–5 years of parts experience, excellent communication skills, and a valid driver's license. This is a full-time position with opportunities to achieve personal and store sales goals.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience fulfilling customer transactions.

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation.

Skills

Friendly communication

Ability to locate and stock parts

Operating inventory systems

Parts and automotive system knowledge

Advanced selling skills for DIY

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

A Retail Parts Pro is a professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It can conduct advanced identification, trouble shooting, and project assistance for DIY customers. The role can source parts from numerous places including special order, FDO, second source, etc. It has in‑depth knowledge of the store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus) and communicate effectively with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately
• Use Microsoft software effectively (Word, Excel)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience

Proven sales ability with past experience fulfilling customer transactions

Education, Certificates, Licenses

Must have a valid driver's license

ASE certification preferred, but not required

Physical Demands

(Physical demands description omitted due to lack of detail)

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.