Retail Parts ProStore 9312

Advance Auto Parts; Port La Belle (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A major automotive parts retailer is looking for a mid-senior level professional in Port La Belle, Florida. The position involves providing excellent customer service in DIY projects, managing sales goals, and ensuring store inventory processes. Candidates should have 3-5 years of automotive parts experience, strong knowledge of automotive systems, and relevant skills in sales and diagnostics. This is a full-time role with a focus on customer interactions and repairs.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, wiper installs.
• Achieve personal/store sales goals.

Skills

Friendly communication

Parts and automotive system knowledge

Expert at testing and diagnostic equipment

Advanced selling skills for DIY

Strong organizational skills

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can identify, troubleshoot, and assist DIY customers with projects. They source parts from special orders, FDO, second source, etc, and have in-depth knowledge of inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes: truck putaway, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems; diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus). Communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work assorted days, evenings, and weekends as needed.

Prior Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver's license.
• ASE Certification Preferred, but not required.

Job Details

• Seniority Level: Mid‑Senior level.
• Employment Type: Full‑time.
• Job Function: Sales and Business Development.
• Industries: Motor Vehicle Manufacturing and Retail.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.