Retail Parts ProStore 6981

Advance Auto Parts; Port Charlotte (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading automotive parts retailer is seeking a Professional Sales Associate for their Port Charlotte store. The ideal candidate will have 3-5 years of automotive parts experience, a strong focus on customer service, and expertise in sales. Responsibilities include assisting DIY customers, managing services, and maintaining inventory. The role requires a valid driver's license and offers full-time employment in a vibrant retail environment.

Qualifications

• Minimum 3-5 years of experience in automotive parts.
• Proven ability to fulfill customer transactions and sales.
• Strong organizational skills and ability to work flexible hours.

Responsibilities

• Provide excellent customer service and support for DIY projects.
• Manage DIY service offerings such as installations and testing.
• Maintain store cleanliness and assist with inventory processes.

Skills

Automotive systems knowledge

Customer communication

Parts sourcing

POS system operation

Advanced selling skills

Education

ASE Certification

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. This role can perform advanced identification, troubleshooting, and project assistance for DIY customers. The role can source parts from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability including internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing and Retail

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.