Retail Parts ProStore 3756

Advance Auto Parts; Layton (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer in Layton, Utah is seeking a qualified candidate for a full-time position involving advanced automotive system knowledge. Responsibilities include providing excellent customer service, achieving sales goals, and managing DIY services. Ideal applicants should have 3–5 years of automotive experience and strong communication skills. ASE certification is preferred but not mandatory.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to read and interpret safety rules and procedure manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Achieve personal and store sales goals and service objectives.

Skills

Friendly communication

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Advanced selling skills for DIY

Strong organizational skills

Education

High school diploma or equivalent

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. This role can identify, troubleshoot, and assist with DIY customer projects. The role sources parts from multiple places including special order, FDO, second source, etc. In-depth knowledge of store inventory and maintenance processes is required. Position is full-time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE-ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessarily for Success

• Working knowledge of automotive systems and diagnostic ability: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3–5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education, Certificates, Licenses, Registrations

Must have a valid driver's license. ASE certification preferred, but not required.

Physical Demands

—

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

https://jobs.advanceautoparts.com/us/en/disclosures