Retail Parts ProStore 8751

Advance Auto Parts; Bensenville (IL); On-site; USD 22,661 - 24,934; Full time

Job summary

A major auto parts retailer in Bensenville seeks a Retail Parts Pro responsible for assisting DIY customers with parts sourcing and automotive expertise. The ideal candidate will have extensive knowledge of automotive systems, strong sales skills, and prior experience in parts. This full-time position offers competitive compensation ranging from USD 16.45 to USD 18.10 per hour.

Qualifications

• 3–5 years of prior automotive parts experience.
• Must have a valid driver’s license.
• Proven sales ability with past experience in customer transactions.

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve sales goals and service objectives.
• Manage DIY services including battery installations.
• Ensure high standards of customer service.
• Assist in store inventory processes.

Skills

Customer service

Automotive system knowledge

Parts knowledge

Diagnostic equipment skills

Sales ability

Basic math

Education

High school diploma or equivalent

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. The candidate must be able to identify, troubleshoot, and assist DIY customers, source parts from multiple suppliers, and maintain in‑depth knowledge of inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes: truck put‑away, shoot‑outs, cycle counts, back‑stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide additional DIY services including battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust).
• Speak and write English (Spanish a plus); effective communication with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Understand and execute instructions given in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure.
• Use Microsoft software effectively (Word, Excel).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• Must have a valid driver’s license.

Education & Certifications

• High school diploma or equivalent.
• ASE certification preferred but not required.

Compensation Range

USD 16.45 per hour – USD 18.10 per hour.

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Legal

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.