Retail Parts ProStore 8414

Advance Auto Parts; Fanwood (NJ); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Fanwood, NJ. This full-time position requires expertise in automotive systems, strong sales abilities, and excellent customer service skills. The ideal candidate will have 3-5 years of experience in automotive parts and knowledge of diagnostic processes. Pay ranges from $18.15 to $19.96 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability and customer transaction fulfillment.
• Ability to read and interpret documents effectively.

Responsibilities

• Provide customer sales experience for DIY parts.
• Manage DIY services and store appearance standards.
• Assist in inventory processes and maintain cleanliness.

Skills

Automotive systems knowledge

Diagnostic ability

Customer communication

Sales experience

Organizational skills

Microsoft Office proficiency

Inventory management

Education

Valid driver's license

ASE Certification Preferred

Job description

Job Description

What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from numerous places (special order, FDO, second source, etc.), and in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft Software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

Must have a valid driver’s license.
ASE Certification Preferred, but not required.

Compensation

18.15 USD PER HOUR – 19.96 USD PER HOUR

Benefits

https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.